Terms of service
1. General provisions
1.1. This document is a public offer setting out the terms of use of the “Plan For Every Part” software service (the “Service”) provided by PFEP.uz service (the “Provider”) via the pfep.uz website.
1.2. Signing up on the website and ticking “I have read and agree to the terms of service and the privacy policy” constitutes full and unconditional acceptance of this offer. An agreement is thereby concluded between the Provider and the accepting person (the “Customer”).
2. Description of the Service
2.1. The Service is a web application that, based on production plan, packaging and stock data, calculates warehouse stock (MIN/MAX), pallets, rack cells, racks, warehouse area, and staff and equipment needs.
2.2. The Service is provided “as is”. Calculation results are based on the data and settings entered by the Customer; the Customer is responsible for decisions made using them.
3. Registration and account
3.1. When signing up, the Customer provides accurate details (e-mail, name, phone, company) and keeps the password secret.
3.2. Each Customer is given a separate database; other customers cannot see their data.
3.3. Actions performed through the account are deemed performed by the Customer.
4. Price and payment
4.1. The price of the Service is shown in the “Pricing” section of the website: —.
4.2. Payment is made to the details shown in the Customer's account page. The Customer uploads the receipt there; the Provider verifies the payment and activates the subscription period.
4.3. Payment for a period during which the service was provided is non-refundable, except as required by law.
5. Free trial
5.1. The Provider may offer new Customers a free trial (its length is shown on the website). During the trial, Excel import, export and backup features may be restricted.
5.2. If no payment is made after the trial ends, access is suspended; the data entered is kept.
6. Data
6.1. Production data uploaded by the Customer belongs to the Customer. The Provider processes it only to provide the Service and does not share it with third parties, except as required by law.
6.2. The processing of personal data is governed by the Privacy policy.
6.3. The Customer may at any time export their data to Excel (during a paid period) and request deletion of the account.
7. Obligations of the parties
7.1. The Provider takes measures to keep the Service running, back up data regularly and provide technical support.
7.2. The Customer does not use the Service for unlawful purposes, does not attempt unauthorized access to the system and does not interfere with other customers.
8. Limitation of liability
8.1. The Provider is not liable for interruptions caused by scheduled maintenance, internet providers or other third parties.
8.2. In any case, the Provider's liability is limited to the amount paid by the Customer for the last paid period.
9. Term and termination
9.1. The agreement takes effect upon acceptance and remains in force until the end of the paid period; it is extended by the next payment.
9.2. The Provider may suspend the Customer's access if these terms are breached.
9.3. The Provider may amend this offer; the new version takes effect once published on the website.
10. Dispute resolution
10.1. Disputes are resolved by negotiation or, failing agreement, in court under the laws of the Republic of Uzbekistan.